GRAPHISOFT has long advocated for user training and puts an increasing amount of focus on that aspect of servicing our customers. Basic tutorials and resource links are embedded in the software and users know they can contact tech support nearly around the clock for advice.
In addition to the online help center, YouTube channel, social media and social networking avenues for ARCHICAD users to get advice and training, GRAPHISOFT employs several BIM consultants who have valuable insight into what issues we are seeing from a user standpoint with the software. GRAPHISOFT also creates opportunities for our customers to benefit from in-person, on-on-one classes as well as ARCHICAD boot camp for both new and experienced users.
BIM consultants have the distinction of being able to interact with the same offices on a regular basis. The consultants will often be called upon to develop strategies in which ARCHICAD can assist on specific projects. Through that relationship and with their background as licensed architects, GRAPHISOFT BIM consultants provide a level of assistance that is unmatched in the industry.