New features include improved layout, multimedia functionality and direct user messaging
FOLSOM, Calif. (July 20, 2011) - Meridian Systems, the Plan-Build-Operate technology solutions leader for project-based organizations, launched today an enhanced user forum. As part of the company's SupportLink technical support website, Meridian customers will now experience an improved site layout, multimedia functionally, and an enhanced messaging function that allows Prolog® and Proliance® software users to more effectively direct their technical questions and connect with other Meridian customers and partners.
"These enhancements improve the online knowledge-sharing experience for our customers," said JR Hamel, director, operations, ASG and support services, Meridian Systems."With a growing base, this virtual community is a great place for customers, partners and Meridian staff to share project management best practices and common product questions and tips."
The enhanced user forum now offers an improved layout where users can quickly see news and the status of their discussion threads. In addition, multimedia functionality has been added so users can share videos and other multimedia files. And finally, with the enhanced messaging, users can easily connect with other forum members.
The Meridian SupportLink user forum features improved layout, multimedia functionality and direct user messaging
Access to SupportLink is available to Meridian customers with active support and maintenance agreements. SupportLink features product downloads as well as all product documentation, product release readme files and installation guides, and regularly issued technical bulletins and support alerts in one central location. The Web-based user forum houses online discussions and user-generated content that serves all Meridian solutions users. This forum is continuously moderated by Meridian staff and is designed to be a central place for Prolog and Proliance software users and partners to collaborate and support one another.
For more information on SupportLink and the online User Forum contact Meridian at: http://support.meridiansystems.com or firstname.lastname@example.org.
About Meridian Systems
Meridian Systems, a Trimble Company (NASDAQ: TRMB), is the Plan-Build-Operate technology solutions leader for project-based organizations (PBO2). Building owners, construction and engineering firms, and public agencies use
Meridian software to effectively manage capital building programs and facility assets. Meridian offers construction project management http://www.meridiansystems.com/products/prolog/construction-project-management.asp and infrastructure lifecycle management http://www.meridiansystems.com/products/proliance/infrastructure-lifecycle-management.asp solutions that reduce project costs and schedules across the plan-build-operate project lifecycle. Subscribe to the Meridian Information Library for free access to premium research and case studies by going to: http://my.meridiansystems.com/downloads/.