Primavera(R) Wins Fifth Consecutive NorthFace ScoreBoard Award for World-Class Customer Satisfaction

PHILADELPHIA, July 18 /PRNewswire/ -- Primavera Systems, Inc., announced today that it has once again been recognized by the Omega Management Group for outstanding customer satisfaction. Omega's prestigious NorthFace ScoreBoard Award(SM) was presented to Primavera at the recent SCORE Conference in Boston.

The NorthFace ScoreBoard measures overall customer satisfaction and recognizes organizations for excellence in product quality, service, training and account management. Now in its sixth year, the award highlights organizations that are totally committed to exceeding customer expectations in the area of project management. For 2005, the company reviewed more than 165 projects, which included solutions from 75 vendors based both in the U.S. and abroad.

"Our customers' success is the best indication of how effective we are as a company," said Kristy Tan, Vice President, Customer Support for Primavera. "Our job does not end after the software is installed. We're continually building upon our customer support offerings to best meet the ever-changing needs of our customers. When our customers win, we win."

Omega's methodology is comprehensive, measuring customer satisfaction levels for clients on a 5-point scale at least twice during the year in areas such as technical support, field service, sales process, customer service, product quality and account management and training. Award winners are companies achieving a 4.0 or above out of a possible 5.0 score in any category measured. Omega's research indicates that organizations which are repeat winners show an understanding that total commitment to customer satisfaction leads to locking in profitable, long-term customer relationships, which significantly raises the bar on competitors.

About Omega

Since 1984, the Omega Management Group Corp. has been a recognized expert in developing and implementing customer and employee loyalty management strategy that leads to increased product and service revenue and profits. The loyalty management services include customer and employee surveys, employee incentive programs, key account retention strategies, win-back strategies, competitive benchmark studies, and marketing of customer satisfaction results to employees, customers and the marketplace. For more information on Omega and SCORE Conference 2006, visit http://www.omegascoreboard.com or call (978) 256- 3331.

About Primavera

Primavera is a software company whose clients depend on its project, resource and portfolio management solutions to identify which projects are most important and to make it easy for people to work collaboratively, productively and successfully. Primavera solutions are industry-specific and role-based, with the power to support global enterprises. Primavera solutions have ensured the success of projects and programs collectively worth more than $5.5 trillion. For more information, visit http://www.primavera.com.

Primavera and the Primavera sundial logo are trademarks of Primavera Systems, Inc. All other trademarks mentioned herein are the property of their respective owners.

    For more information, contact:
     Kelly Henry                    Joseph Rigoli
     Primavera Systems, Inc.        Davies Murphy Group
     610-949-6913                   781-418-2429
     
Email Contact           
Email Contact
     
http://www.primavera.com       
http://www.daviesmurphy.com

Web site: http://www.primavera.com/
http://www.omegascoreboard.com/




Review Article Be the first to review this article
Colortrac by Global Scanning

Jobs
Architectural Designer II for AECOM at New York, CA
MECHANICAL ENGINEER for Peter R. Thom and Associates at ORINDA, CA
Sr. Mechanical Engineer for Kateeva at Newark, CA
Geospatial Intelligence Analyst for Quick Services LLC at Fort Bragg, NC
Geospatial Analyst for Vencore at Suitland, MD
Mgr Mechanical Engineering 2 for Northrop Grumman at Melbourne, FL
Upcoming Events
SOLIDWORKS WORLD 2017 at LOS ANGELES, CA California - Feb 5 - 8, 2017
IIDA KNOWLEDGE FORUM: PLANNING YOUR JOB SEARCH at 125 Park Avenue Haworth New York, NY - Feb 9, 2017
Graphisoft ARCHICAD  Download a 30-Day FREE trial
Canon
Bentley:Microstation License
CADalog.com - Countless CAD add-ons, plug-ins and more.



Internet Business Systems © 2017 Internet Business Systems, Inc.
595 Millich Dr., Suite 216, Campbell, CA 95008
+1 (408)-337-6870 — Contact Us, or visit our other sites:
TechJobsCafe - Technical Jobs and Resumes EDACafe - Electronic Design Automation GISCafe - Geographical Information Services  MCADCafe - Mechanical Design and Engineering ShareCG - Share Computer Graphic (CG) Animation, 3D Art and 3D Models
  Privacy Policy