With more than 12,000 worldwide customers, Deltek is the market leader offering enterprise applications to project-focused businesses in numerous industries including government contracting, architecture and engineering, aerospace and defense, and consulting. Deltek has long been recognized for its focus on customer satisfaction and was recently awarded the 2008 ACE Award for Achievement in Customer Excellence. This is the second year in a row that Deltek has won this prestigious award. One of the core initiatives behind Deltek's commitment to empowering users is Deltek University. Deltek University delivers training courses that educate customers on how to make the most of their Deltek applications, and offers users fast, cost-effective ways to keep pace with product and industry changes.
To meet the needs of its expanding internal and external user base while conserving IT resources and systems, Deltek sought an LMS system that would allow them to house, manage and administer both internal and external training on a single platform while integrating with the company's existing back-office systems. Cost reduction through streamlining was also a critical factor in the selection process as the company looked to automate certain administrative functions.
According to Deltek, "We went through a lengthy evaluation process and found Plateau to be our selection due to the attractive implementation schedule, available training services and strong history of customer satisfaction. It was also important for us to have a system that could power the learning process for employees and clients. With Plateau, we purchased a world-class LMS that fully met our needs."
Deploying Plateau Learning Management System allows Deltek to achieve its goal of consolidating internal and external training in one solution, and accelerates the delivery of training across the extended enterprise through Deltek University. Providing anytime, anywhere access to recorded sessions, Deltek can make training available to the largest possible audiences. In order to further simplify the customer experience, Deltek has integrated Plateau's LMS with PayPal's PayFlowPro Gateway to provide a seamless way for customers to procure training.
"Deltek has been widely recognized for their commitment to making customers successful," said Paul Sparta, chairman and CEO, Plateau Systems. "By partnering with Plateau and leveraging our deep customer experience and domain expertise, Deltek ensures that their employees, customers and partners have 24/7 access to the training they need in order to be as successful as they can be."
For more information on Plateau, visit www.plateau.com.
Plateau is a leading provider of talent management software, content and services designed to increase workforce productivity and drive business success. Plateau's award-winning software is powering talent management initiatives across some of the world's most successful organizations, including the American Red Cross, General Electric, the Internal Revenue Service, Capital One Services and the National Aeronautics and Space Administration (NASA). Industry analysts at Bersin & Associates, Forrester Research and other leading information and technology research and advisory firms continue to recognize Plateau's leadership in delivering best-in-class functionality, technology and customer satisfaction. Plateau is headquartered in Arlington, Virginia and has offices across the United States, Europe and Asia Pacific. For more information, please visit www.plateau.com.
Media Contact: Wendy Werve Plateau Systems 703-678-0381 Email Contact