We’re noticing premium hardware features becoming more accessible at lower price points. Features like scanning and specialty media printing are now within price ranges that would have been unheard of 5-6 years ago.
With growing customer demand for localized service, cost predictability and personalized support, more resellers are enhancing their Managed Print Services (MPS) offerings by incorporating large format solutions.
End-user workflows are becoming more dynamic, driving the demand for additional software and hardware features that can adapt boxed hardware to specific business needs. The traditional one-size-fits-all approach is no longer effective in many cases.
Providing data and printer usage statistics for business insights is poised to become essential moving forward. With AI and data analytics driving decision-making across various industries, end-users now expect the same level of innovation and insight from our industry.
For manufacturers and resellers, it will be critical in 2025 to understand that most users want solutions that are tuned or customized to their business. Successful providers will think outside the box and work in collaboration with manufacturers to find more ways to say ‘YES’ to these requests.
About Author:
Jacob Hardin is the Product Manager of the SureColor T-Series CAD/Graphics line of printers at Epson with over ten years of expertise in AEC and Graphics Markets. Based in Los Alamitos, CA, Epson’s T-Series line of printers has a breadth of 18 different models serving all segments of the AEC industry.
