1. Proactive Management

21st-Century Thinking
What are the ISO 14000 Standards?
What Led to the Development of the ISO 14000 Standards?
How Does ISO Develop Standards?
What Does the ISO 14001 Certification Mean?
What is the Relationship Between ISO 14001 and Other Standards?
What are the Pros and Cons of Implementing the ISO 14000 Standards?
Pros
Cons
A Capsule Description of the ISO 14000 Standards
Environmental Management System Standards, ISO 14001, and ISO 14004
Environmental Auditing Standards, ISO 14010, ISO 1 4011, and ISO 14012
Environmental Labeling, ISO 14024
Life-Cycle Assessment, ISO 14040
Product Standard Development, ISO 14060
Summary

2. A Snapshot of the Process

Introduction
Initial Assessment
Requirements for the Environmental Management System
Laying the Foundation: Vision and Policy Statement
Process Analysis, Planning, and Documentation
Implementation
Periodic Review and Continual Improvement
Certification
Summary

PART 2: Planning and Implementation

3. Vision, Mission, Values, and Environmental Policy

Introduction
Vision, Mission, and Values
Writing the Statements
Environmental Policy Statement
Implementation Issues
The Team Approach
Commitment is Everything
Summary

4. Process Analysis and Planning

Introduction
Charting the Process
Flowcharts
Cause-and-Effect Chart
Identifying Environmental Aspects and Impacts
Aspects
Impacts
Legal and Other Requirements
Regulations
Internal Performance Criteria
Establishing Environmental Objectives and Targets
Objectives
Targets
Establishing the Environmental Management System
Summary

5. Documentation

Introduction
Paper or Electronic Documentation?
Getting Organized-Policies, Procedures, Work Instructions, and Records
Environmental Policy and Supporting Policies
Procedures
Work Instructions
Records
Tips for Writing
Organizing the Documents
The Environmental Management Policy Manual
The Procedures Manual
Work Instructions
Records
Document Control
Summary

6. Implementation-Personnel, Communications, and Documentation

Introduction
Ensuring Capability
Accountability and Responsibility
Resource Allocation
Opportunities for Small and Medium-Sized Businesses
Competency, Training, and Awareness
Competency
Training
Environmental Awareness and Motivation
Integration and Alignment
Support Activities
Communication and Reporting
Communicating with External Stakeholders
Communication Options
Documentation
Summary

7. Operational Control and Emergency Preparedness and Response

Introduction
Operational Control
Procurement of Goods and Services
Maintenance Activities
Prevention of Pollution and Waste Minimization
Pollution Reduction and Prevention Options
Source Reduction
Recycling
Implementing a Prevention of Pollution and Waste Minimization
Program
Planning
Assessment
Feasibility Study
Implementation
Emergency Preparedness and Response
Planning
Response Actions
Closure
Recovery Actions
Management of Hazardous Materials
Planning
Operational Controls
Shipping, Receiving, and Storage
Tracking System
Use and Disposal of Hazardous Materials
Property Management and Transfer
Phase I Environmental Assessment Process
Summary

PART 3: Evaluating and Improving Performance

8. Checking and Corrective Action