With the holiday season upon us, many people take time to reflect on the relationships in their lives – friends, family and colleagues. But for a project-based A/E/C firm, the relationships that require your attention are your clients.
The most successful A/E/C firms are built on strong client relationships – and their confidence in you as a trusted partner. But as firms grow and work picks up, it can be easy to focus on deliverables and let your relationships fall to the wayside.
The holidays are the ideal time to reconnect with clients and better understand what they need in the coming year. Here are a few steps that you can take to foster a closer relationship with your clients this holiday season.